IT INFRASTRUCTURE AND SUPPORT APPRENTICESHIP- SCQF LEVEL 6
 

Who is it for?
 

This programme is ideal for individuals starting their career in IT or to develop and upskill existing employees.
 

Qualification
 

Diploma for IT & Telecommunications Professionals at SCQF Level 6
 

Duration
 

12 months
 

Entry requirements
 

There are no formal entry requirements although candidates need to have the commitment and aptitude to achieve all elements of this apprenticeship. 
 

Typical job roles
 

IT Technical Support, Networking, IT Security, Telecommunications and more
 

Programme overview
 

Combines both work-based learning and experience with intensive instructor-led training courses to build and develop relevant industry skills

Learning modules includes topics such as:  IT and system operation, system management, system security, fault diagnosis, remote support for IT/telecoms, IT hardware and equipment, networking principles, technical advice and guidance, customer care

Dedicated account manager and training consultant to support employers and apprentices throughout their apprenticeship journey

Regular remote sessions using Microsoft Teams

Flexible and innovative training methods geared to different learning styles
 

Progression
 

After completing this apprenticeship, employees will have the skills and knowledge to work in supervisory or more responsible positions and deal with larger ore complex systems. They can also progress to a Diploma for IT and Telecommunications Professionals at SCQF Level 8.
 

Funding and financial support
 

Skills Development Scotland will contribute towards the training costs.  For apprentices aged 16-19 years, apprenticeship training costs are 100% funded. For apprentices aged 20-24 years, a proportion of the training costs will be covered with employers meeting the rest.