QUALITY, POLICIES & PROCEDURES
Safeguarding
GP Strategies takes our responsibility in safeguarding and promoting the welfare of apprentices, employers and staff very seriously, by protecting them from abuse, neglect and bullying. As the employer of an apprentice, it is important that you understand your responsibilities to them and what safeguarding means to you. We recognise that we have a duty to help employers, staff and learners to recognise their responsibilities and provide guidance, support and training.
Safeguarding Mission Statement
Our statutory duty is to safeguard and promote the welfare of our learners and staff whilst learning, at work, at home, and within their communities. We aim to ensure that our safeguarding practice complies with government guidance and with best practices, including the Children Act 1989 and the Care Act 2014, Working Together to Safeguard Children 2022, Keeping Children Safe in Education 2022, and the Education and Training (Welfare of Children) Act 2021. We will take a zero-tolerance approach to all types of abuse and instruct all of our staff to report any incidents, concerns or disclosures. Our safer recruitment policy is designed to protect learners at every point when they come into contact with our staff and those working on our behalf. The overall purpose of our Safer Recruitment policy and the checks it entails is to help identify and deter or reject individuals who are deemed a risk.
View our full safeguarding policy
ANNEX 1 - Categories and signs of abuse
ANNEX 3 - National support organisations
ANNEX 6 - Safer Recruitment Process
ANNEX 7 - Recognising and Reporting Low Level Staff Concerns
Prevent duty risk assessment & action plan review
Safeguarding Mission Statement
Equality & diversity for employers
GP Strategies is committed to promoting equality of opportunity and diversity within all the communities in which we operate, and respects the identity, rights and values of each individual. Equality and diversity forums and training is available for all learners, employers and our staff to help promote equality and diversity within our network and invite them to attend a free half-day equality and diversity workshop at one of our local centres.
View our full equality and diversity policy
Quality
Information and Guidance for Learners
Information, advice and guidance
Subcontracting and partnerships
GP Strategies is committed to the fair treatment of suppliers and prompt payment of suppliers. Training companies wishing to work with GP Strategies can register their interest here - supply chain fees will be negotiated at the time of contracting. GP Strategies offers a range of services to partners including administration and quality assurance. See the links below for more details.
Selection and Appointment of Sub-Contractors Policy
Supply Chain Fees and Charges Policy 2019-2020
Sub Contract Management Performance Review Reconciliation
View 2019/20 Subcontractor Fees and Charges
If you are interested in becoming a partner, please contact us or call us on 0330 1000 610.
Complaints
Here at GP Strategies we take complaints about our work, staff and levels of service very seriously. How we deal with complaints is set out in out complaints procedure.
If you are unhappy with the services provided by GP Strategies Training Limited, you can contact our dedicated complaints team or call 0330 1000 610 (lines are open 8:45am to 5:00pm Monday to Friday, excluding bank holidays) and we will resolve your issue as quickly and effectively as possible.
Service Level Agreements
Our Service Level Agreements (SLAs) set out the terms and regulatory requirements for the provision of apprenticeship services between (the Training Provider) and (the Employer).
View the SLA for levy paying employers
View the SLA for non-levy paying employers
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